Shipping and Delivery

Each item is made-to-order to ensure the highest quality.

Shipping Methods

• We offer standard and expedited shipping via trusted carriers.
• You can select your preferred shipping method during checkout.

Delivery Estimates

• Estimated delivery times: 5 business days.
• These times include receiving the order and production time.
• Please note: Delivery times are estimates and may vary due to production timelines or shipping delays.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking information (if available).
• You can track your package through the provided link or carrier’s website.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and order size.
• Free shipping may apply for orders within Europe.

Delivery Issues

• Lost or Delayed Packages: If your order hasn’t arrived within the estimated time, please contact us.
• Arcis Art is not responsible for delays caused by carriers or customs, but we’ll help resolve any issues.

Customs and Import Duties

• International customers are responsible for any customs fees or import taxes. These charges vary by country.
• Please check your country’s customs policies for more details.